BT Problems 3rd October 2011

October 3, 2011

Our customer on BT broadband lines are currently experiencing internet connectivity problems, this is effecting ADSL, ADSL2 and Fibre services. Areas currently offline on our monitoring system: Thame area, Aylesbury area, Brill Area and I would imagine all the connecting towns.

This blog will be updated and customers called once BT restores service.


All locations appearing back on monitoring and users have notified us that internet browsing is back.

Turns out a big node at Birmingham went down, and users mostly came back between 1pm and 2pm. One client lost a static IP and most others seemed to just re-connect fine. When speaking to BT, apparantly 1 in ever 4 BT customers was effected (and judging by 45 minute queue I would agree!

Posted by Kieran Donnelly